Frequently asked questions
Formats, compatibility, licensing, downloads, and support. For legal terms see the licensing agreement and refund policy.
Formats and compatibility
- What file formats are included?
- Sample packs include 24-bit, 44.1 kHz WAV files. MIDI kits include standard .mid files. Each product page lists what the pack contains.
- Which DAWs are compatible?
- The samples and MIDI work in any DAW that reads WAV and MIDI files, including FL Studio, Ableton Live, Logic Pro, Pro Tools, Cubase, and Studio One.
- What is the difference between a sample pack and a MIDI kit?
- A sample pack contains audio files (WAV loops, stems, or one-shots). A MIDI kit contains MIDI files you drag into your DAW and play with your own instruments. Many Beat It AT packs are sold as Samples only, MIDI only, or Samples and MIDI together.
Licensing and usage
- Can I use the sounds commercially?
- Yes. Commercial use is allowed, with credit and royalty splits as set out in the licensing agreement.
- Do I need to credit Beat It AT?
- Yes. Credit is required as outlined in the licensing agreement.
- What if I get a major label placement?
- Major label placements require clearance and a split agreement. Contact us before signing any contracts. Details are on the licensing page.
Orders and downloads
- How do I download after purchase?
- You receive a download link by email right after payment. Purchases are also available any time from the purchases page in your account.
- Can I re-download my purchases?
- Yes. Your downloads remain available from the purchases page in your account.
- Do you offer refunds?
- All sales are final for digital products. The refund policy covers the duplicate order exception.
Account and support
- Do I need an account to buy?
- An account is recommended so you can access your downloads any time. Create an account or sign in.
- I cannot access my downloads. What should I do?
- First check your purchases. If the files are still missing, reach out through the contact page.
- How do I contact support?
- Use the contact page and we will get back to you.
Still stuck? Contact us or go back to the catalog.
